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Our Triple Guarantees!
Damage Free delivery.
All our crystal glass shipments are packaged under stringent carrier packaging requirements to eliminate damages during transit. In the most unlikely event of damaged products, please call us within 48 hours of delivery and we will attempt to rush deliver a replacement via Fedex. We will credit 50% of damaged product price towards your next purchase.
On Time Delivery.
We are committed to deliver your order(s) within the published delivery schedule or mutually agreed upon date of delivery. In the event we failed to meet our commitment or deliver on time for your event or gift occasion (unless through an act of God), we will Fedex you an additional FREE gift certificate in the amount late order to give as gift or you can apply towards your next order with us.
Exceptional Service.
Our service over the years has been exceptional. The craftmanship of each crystal product is state of the art, as with the etching. Your satisfaction is 100% guaranteed. In the most unlikely event that you are not satisfied with your order, please contact us immediately
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